WHAT TO DO IF WINDSHIELD REPLACEMENT IS THE ONLY OPTION
Not All Windshields Can Be Repaired
Here are Tips if You Must Replace
You have the right to request a windshield made by the original glass supplier (ask for "OEM" or Original Equipment Manufacturer)
Ask your technician if they are Certified by the National Glass Association
Be sure that your windshield is installed with a urethane adhesive that meets the original standards of the manufacturer.
Make sure that the vehicle isn't driven until the urethane cures.
Windshield Installation a Life or Death Matter
This news report is a few years old, but the message is is as important today as it was back then. Eleven million windows are replaced each year — with many mistakes that lead to fatal consequences. An ABC NEWS investigative report, originally aired Friday February 25, 2000